Previous incidents

April 2026
Apr 20, 2026
1 incident

Cloud Service - Brief Service Disruption (Resolved)

Resolved Apr 20, 2026 at 1:14pm UTC

We experienced a brief service disruption that may have caused interrupted sessions and failed background jobs. The issue has been resolved. We apologize for the inconvenience.
Apr 01, 2026
1 incident

Cloud service - Distribution - Degraded performance

Degraded

Resolved Apr 1, 2026 at 4:50pm UTC

After monitoring the issue, Distribution jobs are now operating normally. The slowness has been resolved and all jobs should be processing without delays.
We appreciate your patience and apologize for any inconvenience.

2 previous updates
March 2026
Mar 02, 2026
1 incident

Knowledge update failure

Degraded

Resolved Mar 2, 2026 at 8:39pm UTC

The AI service degradation has been resolved. All services are now operational.

1 previous update
February 2026
Feb 09, 2026
1 incident

DataSync - Job scheduler unavailable

Resolved Feb 9, 2026 at 12:19pm UTC

An isolated issue affected some customers DataSync. The jobs may not have ran during a short period. The issue has been resolved