Previous incidents

March 2026
Mar 02, 2026
1 incident

Knowledge update failure

Degraded

Resolved Mar 02 at 03:39pm EST

The AI service degradation has been resolved. All services are now operational.

1 previous update
February 2026
Feb 09, 2026
1 incident

DataSync - Job scheduler unavailable

Resolved Feb 09 at 07:19am EST

An isolated issue affected some customers DataSync. The jobs may not have ran during a short period. The issue has been resolved
January 2026
Jan 22, 2026
1 incident

Helpdesk - Email reception issues

Degraded

Resolved Jan 23 at 10:08am EST

Microsoft email services are back up. The helpdesk is no longer impacted.

1 previous update