Previous incidents
October 2025
Oct 29, 2025
1 incident
OnlineHelp documentation - Unavailable
Downtime
Resolved Oct 29 at 08:49pm EDT
The issue was related to Azure’s DNS services, which experienced an outage affecting service availability. Microsoft has confirmed that the platform has been fully restored.
Access to the OnlineHelp documentation has been restored and is operating normally.
Thank you for your patience during this incident.
1 previous update
Oct 10, 2025
1 incident
DataSync - Outage
Downtime
Resolved Oct 10 at 09:42am EDT
The DataSync outage in North America has been resolved. All services are now operational. We are continuing to monitor the situation closely.
1 previous update
September 2025
No incidents reported
August 2025
Aug 11, 2025
1 incident
Nectari - Login unavailable
Downtime
Resolved Aug 11 at 03:16pm EDT
We have identified the issue and the services are back up.
1 previous update