Previous incidents

March 2024
No incidents reported
February 2024
Feb 28, 2024
1 incident

Excel Add-in changes in Version 2024 Release 3

Maintenance

Resolved Feb 28 at 04:01pm EST

Important Note for Excel Add-in Users

For users of our Excel add-in, please be advised that an update will be required with the release of Version 2024 Release 3. We will provide further details on this update closer to the release date.

Need Assistance?

Our team is here to ensure a smooth transition. Should you have any questions or need support, please feel free to reach out to your business partner. We're committed to providing the assistance you need.

Thank you,

The Ne...

Feb 20, 2024
1 incident

Cloud - North America - Degraded Performance

Degraded

Resolved Feb 20 at 02:09pm EST

The issue with Cloud in North America has been resolved. The service is now working as expected.

1 previous update

Feb 17, 2024
1 incident

Cloud Update - Version 2024 Release 2 - Planned Maintenance

Maintenance

Resolved Feb 17 at 07:26am EST

The maintenance window has been completed successfully and all services are back online.

2 previous updates

January 2024
Jan 29, 2024
2 incidents

Cloud - North America - Degraded Performance

Degraded

Resolved Jan 29 at 05:01pm EST

The issue with Cloud in North America has been resolved. The service is now working as expected.

1 previous update

Training site - Planned maintenance

Maintenance

Resolved Jan 29 at 08:00am EST

There will be a planned maintenance on the Training Site on Monday the 29th from 8:00am (ET) to 4:00pm (ET). We apologize for any inconvenience this may cause.

Jan 14, 2024
1 incident

Cloud - North America - intermittent issue

Degraded

Resolved Jan 14 at 11:58am EST

All services are now fully operational. Thank you for your patience.

2 previous updates

Jan 13, 2024
1 incident

Cloud update - Version 2024 Release 1

Maintenance

Resolved Jan 13 at 08:25am EST

The maintenance window has been completed successfully and all services are back online.

2 previous updates