Previous incidents

December 2023
Dec 16, 2023
1 incident

Cloud update - Version 2023 Release 14

Maintenance

Resolved Dec 16 at 06:01am EST

The scheduled maintenance is in progress.

1 previous update

Dec 02, 2023
1 incident

Cloud maintenance

Maintenance

Resolved Dec 02 at 11:36am EST

The maintenance is complete.

1 previous update

November 2023
Nov 28, 2023
1 incident

Download site is unavailable

Downtime

Resolved Nov 28 at 11:10am EST

The issue has been resolved. The service is back online.

1 previous update

Nov 21, 2023
1 incident

Excel Add-In Login Issue with the "Keep me signed in" option

Degraded

Resolved Nov 24 at 08:48am EST

We have corrected the issue. We will continue to monitor the situation.

1 previous update

Nov 18, 2023
1 incident

Cloud update - Version 2023 Release 13

Maintenance

Resolved Nov 18 at 11:26am EST

The upgrade is taking longer than expected. We are going to extend the maintenance window.

2 previous updates

October 2023
Oct 24, 2023
1 incident

Sage Intacct - Degraded Performance in North America

Degraded

Resolved Oct 28 at 01:16pm EDT

Some customers are still experiencing issues with Sage Intacct. This may impact synchronization processes. If you are affected, please reach out to Sage Intacct Support for further assistance.

2 previous updates

Oct 14, 2023
1 incident

Cloud update - Version 2023 Release 12

Maintenance

Resolved Oct 14 at 06:25am EDT

Scheduled maintenance is currently in progress.

1 previous update