Previous incidents

January 2024

Jan 29, 2024

1 incident

Cloud - North America - Degraded Performance

Resolved Jan 29 at 05:01pm EST

The issue with Cloud in North America has been resolved. The service is now working as expected.

1 previous update

Jan 14, 2024

1 incident

Cloud - North America - intermittent issue

Resolved Jan 14 at 11:58am EST

All services are now fully operational. Thank you for your patience.

2 previous updates

December 2023

No incidents reported

November 2023

Nov 28, 2023

1 incident

Download site is unavailable

Resolved Nov 28 at 11:10am EST

The issue has been resolved. The service is back online.

1 previous update

Nov 21, 2023

1 incident

Excel Add-In Login Issue with the "Keep me signed in" option

Resolved Nov 24 at 08:48am EST

We have corrected the issue. We will continue to monitor the situation.

1 previous update