Previous incidents
Download site is unavailable
Resolved Nov 28 at 11:10am EST
The issue has been resolved. The service is back online.
1 previous update
Excel Add-In Login Issue with the "Keep me signed in" option
Resolved Nov 24 at 08:48am EST
We have corrected the issue. We will continue to monitor the situation.
1 previous update
Cloud update - Version 2023 Release 13
Resolved Nov 18 at 11:26am EST
The upgrade is taking longer than expected. We are going to extend the maintenance window.
2 previous updates
Sage Intacct - Degraded Performance in North America
Resolved Oct 28 at 01:16pm EDT
Some customers are still experiencing issues with Sage Intacct. This may impact synchronization processes. If you are affected, please reach out to Sage Intacct Support for further assistance.
2 previous updates
Cloud update - Version 2023 Release 12
Resolved Oct 14 at 06:25am EDT
Scheduled maintenance is currently in progress.
1 previous update
DataSync Service Interruption - Jobs Not Running
Resolved Sep 25 at 07:14pm EDT
The issue with DataSync has been resolved. The service is now working as expected.
2 previous updates
License validation issues
Resolved Sep 25 at 09:54am EDT
This issue has been resolved.
1 previous update
Cloud update - Version 2023 Release 11
Resolved Sep 23 at 08:50am EDT
The maintenance window has been completed successfully and all services are back online.
2 previous updates
License Portal - Planned maintenance
Resolved Sep 16 at 07:20am EDT
The maintenance window has been completed successfully and all services are back online.
1 previous update
Cloud services - Planned maintenance
Resolved Sep 16 at 07:19am EDT
The maintenance window has been completed successfully and all services are back online.
1 previous update